1. Locating OFW’S whereabouts, providing information and guidance, counseling and conciliation services, medical and legal assistance, community organization, workplace and hospital visitation, outreach missions, etc.
2. Repatriation Program which includes negotiation with employers and agents, repatriation of distressed workers, human remains and belongings, airport assistance, OWWA Halfway House accommodation, and coordination with families through the OWWA Regional Welfare Offices (RWO).